Terms & Conditions

1. Introduction

Welcome to 15 Square Electronics ("we", "us", "our", "15 Square Electronics", or "15 Square Electricals"). These Terms & Conditions ("Terms") govern your access to and use of our website https://15squareled.in/ and your interaction with our products and services.

By accessing, browsing or using our website, you acknowledge that you have read, understood and agreed to these Terms & Conditions. If you do not agree with these Terms, please discontinue use of the website.

2. About Our Products and Services

15 Square Electronics provides LED and lighting-related products and solutions, which may include indoor lighting, outdoor lighting, industrial lighting, designer lighting, architectural lighting, smart LED solutions and customized lighting requirements.

Product availability, specifications, pricing, warranty terms, delivery timelines and other commercial conditions may vary depending on the product, project and customer requirements.

3. Website Use

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to the website or its systems.
• Interfere with the security or operation of the website.
• Upload viruses, malware or other harmful material.
• Copy or reproduce website content without permission.
• Use our website or content to mislead, impersonate or harm others.

4. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, colours and other information displayed on the website are accurate.

However, actual product appearance, colour, finish, packaging, specifications or other characteristics may vary from images or descriptions displayed online due to manufacturing changes, lighting conditions, screen settings or product updates.

We reserve the right to correct errors, update product information or modify product specifications without prior notice.

5. Pricing and Availability

Product prices and availability may change from time to time. Unless expressly confirmed by us, information displayed on the website should not be considered a final commercial quotation.

Any applicable taxes, transportation charges, installation charges, customization charges or other costs may be communicated separately depending on the order or project.

6. Quotations and Orders

Product enquiries or requests submitted through the website do not automatically constitute a confirmed order.

An order or project may be considered confirmed only after the applicable commercial terms, product details, quantities, pricing, payment terms and other requirements have been accepted by the parties.

We reserve the right to decline or cancel an enquiry or order where reasonably necessary, including due to product availability, pricing errors, technical issues or other legitimate business reasons.

7. Customer Responsibilities

Customers are responsible for providing accurate information regarding product requirements, quantities, specifications, installation location, delivery details and other information necessary for fulfilling an order or project.

Any delay, loss or additional cost arising from incorrect or incomplete information provided by the customer may be the customer's responsibility, subject to the applicable agreement.

8. Customised Lighting Solutions

For customised lighting products or project-based solutions, specifications may be prepared according to customer requirements.

Once customised specifications, designs, dimensions, quantities or other project details have been approved by the customer, changes or cancellation may be subject to additional charges, revised timelines or other applicable commercial conditions.

9. Payments

Payment terms shall be communicated to the customer at the time of quotation, order confirmation or project engagement.

Customers agree to make payments within the agreed timeframe. Applicable taxes, delivery charges, installation charges and other agreed costs may be payable in addition to the product price.

10. Delivery and Installation

Delivery timelines may depend on product availability, order quantity, customization, location, logistics and other factors.

Any delivery date or timeline communicated by us is an estimated timeline unless expressly agreed otherwise in writing.

Where installation services are provided, the applicable scope and charges shall be communicated separately.

11. Warranty

Where a product is covered by a manufacturer's or seller's warranty, the warranty shall be subject to the applicable warranty terms, conditions and exclusions.

Warranty coverage may vary depending on the product and manufacturer. Warranty claims may require proof of purchase, product details, installation information or other supporting documents.

Warranty generally does not cover damage caused by misuse, improper installation, unauthorized modification, electrical faults, physical damage, accidents or use contrary to product instructions, unless specifically covered by the applicable warranty terms.

12. Returns, Replacement and Cancellation

Returns, replacements and cancellations, where applicable, shall be governed by the specific commercial terms communicated for the relevant product or order.

Customized, specially manufactured or project-specific products may not be eligible for cancellation or return except where required by applicable law or expressly agreed by us.

Customers should inspect products upon delivery and promptly communicate any visible damage, shortage or incorrect product received through the appropriate contact channel.

13. Intellectual Property

Unless otherwise stated, all website content including text, graphics, logos, product images, designs, layouts and other materials are owned by or licensed to 15 Square Electronics and are protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, sell or commercially exploit our website content without prior written permission.

14. Third-Party Links

Our website may contain links to third-party websites or services. These links may be provided for convenience or informational purposes.

15 Square Electronics does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.

15. Website Availability

We may modify, update, suspend or discontinue any part of the website at any time without prior notice.

We do not guarantee that the website will always be available, uninterrupted, secure or free from technical errors.

16. Limitation of Liability

To the maximum extent permitted by applicable law, 15 Square Electronics shall not be liable for indirect, incidental, consequential, special or punitive losses arising from the use of the website or reliance on information available through it.

Nothing in these Terms is intended to exclude or restrict any liability that cannot legally be excluded or restricted under applicable law.

17. Indemnification

You agree to indemnify and hold harmless 15 Square Electronics, its employees, representatives and service providers from claims, losses, liabilities, damages and expenses arising from your unlawful use of the website, violation of these Terms or misuse of our products or services.

18. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.

Please review our Privacy Policy for further information.

19. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions from time to time.

Updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the website after changes are published constitutes acceptance of the updated Terms, subject to applicable law.

20. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes arising in connection with these Terms, the website, products or services shall be subject to the jurisdiction of the competent courts in Ahmedabad, Gujarat, India.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, the remaining provisions shall continue to remain effective to the extent permitted by applicable law.

22. Contact Us

If you have any questions regarding these Terms & Conditions, products, orders or services, please contact us:

23. Acceptance of Terms

By accessing and using the 15 Square Electronics website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.